Terms
Client is the customer and the sponsor that agreed to the terms and conditions paid for access to the course or program, it pertains to their access to the course and their responsibility to not share in any way shape or form for any purpose the content, images, sounds, worksheets or ideas in these programs.
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Client is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching program and interactions with the Inspire Forward Solutions Pty Ltd whether live or recorded. As such, the Client agrees that the Inspire Forward Solutions Pty Ltd is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Inspire Forward Solutions Pty Ltd. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
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Client acknowledges that coaching is a comprehensive process that may involve different areas of their life. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
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Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed.
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The Client understands that to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
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Services:
The parties agree to engage in a 4 week self paced program that will be available for 26 weeks through pre-loaded content in the course. Inspire Forward Solutions Pty Ltd team will be available to the Client by e-mail during the online program however this is at the discretion of the coach, harassment will not be tolerated.
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Procedure:
The client is to complete the course at their own pace, in their own time and of their own volition.
Confidentiality:
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Inspire Forward Solutions Pty Ltd as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Inspire Forward Solutions Pty Ltd-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognised privilege. The Inspire Forward Solutions Pty Ltd agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Inspire Forward Solutions Pty Ltd will not disclose the Client’s name as a reference without the Client’s consent.
Confidential Information does not include information that: (a) was in the Inspire Forward Solutions Pty Ltd’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Inspire Forward Solutions Pty Ltd from a third party, without breach of any obligation to the Client; (d) is independently developed by the Inspire Forward Solutions Pty Ltd without use of or reference to the Client’s confidential information; or (e) the Inspire Forward Solutions Pty Ltd is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Inspire Forward Solutions Pty Ltd and as a result of such disclosure the Inspire Forward Solutions Pty Ltd reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Inspire Forward Solutions Pty Ltd in a timely manner.
Privacy/Data Protection
The Inspire Forward Solutions Pty Ltd and the Client will each of them comply as appropriate with applicable privacy/data protection legislation binding court order, judgement or decree, guidance, codes, policy or standards.
With regard to processing personal data/personal identifiable information (“data”) in relation to the Client, the Inspire Forward Solutions Pty Ltd will: process such data lawfully (on an appropriate basis including but not limited to consent, or to comply with the Inspire Forward Solutions Pty Ltd’s legal or regulatory obligations, or for contractual performance, or for the Inspire Forward Solutions Pty Ltd’s legitimate interests), fairly and in a transparent manner; collect such data for specified, explicit and legitimate purposes and not further process such data in a manner that is incompatible with those purposes; ensure that such data is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed; maintain such data accurately; keep such data for no longer than is necessary for the purposes for which the data are processed; process such data in a manner that ensures appropriate security of the data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures; maintain records of such data processing under applicable privacy/data protection legislation requirements; share such data with third parties who the Inspire Forward Solutions Pty Ltd will inform the Client about; concerning such data, observe the Client’s privacy/data protection rights under applicable privacy/data protection legislation requirements, which may be subject to some conditions and exceptions; process such data for marketing purposes under applicable privacy/data protection legislation requirements; in case of a security breach concerning such data, where requirements of applicable privacy/data protection legislation are met, notify a regulatory or supervisory authority, board or other body responsible for administering privacy/data protection legislation, and the Client of the data security breach; and, where it is necessary for the Inspire Forward Solutions Pty Ltd to transfer such data internationally the Inspire Forward Solutions Pty Ltd will comply with applicable privacy/data protection legislation requirements designed to ensure the privacy of such data.
In connection with any infringement by the Inspire Forward Solutions Pty Ltd of applicable privacy/data protection legislation requirements, including a security breach, concerning personal data/personal identifiable information in relation to the Client, the Inspire Forward Solutions Pty Ltd’s entire liability under this Agreement and the Client’s exclusive remedy shall be limited to the amount actually paid by the Client to the Inspire Forward Solutions Pty Ltd under this Agreement for all coaching services rendered through and including the termination date.
Copyright
All information spoken, designed, or shared in sessions, or through any program or course and with contact with Inspire Forward Solutions Pty Ltd is protected by the Australian Copyright Act 1968. There is to be no unauthorised reproduction, distribution, or displaying of copyrighted material.
Record Retention Policy:
The Client acknowledges that the Inspire Forward Solutions Pty Ltd has disclosed their record retention policy with respect to documents, information and data acquired or shared during the term of the Inspire Forward Solutions Pty Ltd-Client relationship. Such records will be maintained by the Inspire Forward Solutions Pty Ltd in a format of the Inspire Forward Solutions Pty Ltd’s choice for a period of not less than 2 years. The coach currently uses Inspire Forward Solutions Pty Ltd Accountable and all files will be available whilst the program exists and whilst the coach maintains a paid subscription.
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Termination:
Either the Client or the Inspire Forward Solutions Pty Ltd may terminate this Agreement prior to access to the program or course, once the course has been accessed by any decree there is no termination and the course or program must be paid for in full.
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Limited Liability:
Except as expressly provided in this Agreement, the Inspire Forward Solutions Pty Ltd makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Inspire Forward Solutions Pty Ltd be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Inspire Forward Solutions Pty Ltd’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Inspire Forward Solutions Pty Ltd under this Agreement for all coaching services rendered through and including the termination date.
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Entire Agreement:
This document reflects the entire agreement between the Inspire Forward Solutions Pty Ltd and the Client & or Sponsors and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Inspire Forward Solutions Pty Ltd and the Client.
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Dispute Resolution:
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Inspire Forward Solutions Pty Ltd agree to attempt to mediate in good faith for up to 30 business days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
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Severability:
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
Waiver:
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.
Applicable Law:
This Agreement shall be governed and construed in accordance with the laws of Australia and the State of Queensland, without giving effect to any conflicts of law’s provisions.
Binding Effect:
This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.
This agreement is considered binding upon receiving clicking the I agree to the terms and conditions.
Terms and Conditions: Inspire Forward Solutions Pty Ltd
The Client agrees to the following terms when accessing the Inspire Forward Solutions Pty Ltd program or course:
Access & Copyright
The Client is granted access to the program and agrees not to share any course content (including images, sounds, worksheets, or ideas) with others. All materials are protected under the Australian Copyright Act 1968, and unauthorised reproduction or distribution or displaying such material is prohibited.
Client Responsibility
The Client is solely responsible for their own physical, mental, and emotional well-being, decisions, and actions arising from the coaching program. Inspire Forward Solutions Pty Ltd is not liable for any actions or inaction, nor the outcomes resulting from its services. Coaching is not therapy, nor a substitute for professional mental health treatment.
Scope of Coaching
Coaching is a comprehensive process that may involve different areas of the Client's life, and the Client is responsible for incorporating coaching principles into these areas. Coaching does not diagnose or treat mental disorders and should not be used as a substitute for therapy or other professional advice.
Program Structure
The Client agrees to engage in a self-paced 4-week program available for 26 weeks. Inspire Forward Solutions Pty Ltd is available via email during this period, but harassment will not be tolerated.
Confidentiality
All information shared within the coaching relationship is confidential, following the ICF Code of Ethics. However, this relationship is not legally confidential like those in the medical or legal fields. Confidentiality does not cover information that:
(a) was already known by Inspire Forward Solutions Pty Ltd;
(b) is public knowledge;
(c) was obtained from a third party;
(d) is independently developed by Inspire Forward Solutions Pty Ltd;
(e) must be disclosed by law;
(f) reveals imminent harm to the Client or others;
(g) involves illegal activity.
Privacy & Data Protection
Inspire Forward Solutions Pty Ltd will comply with all applicable privacy and data protection laws, including secure processing, maintaining accuracy, and limiting data retention to what is necessary. Any data shared with third parties will be disclosed to the Client. If a data breach occurs, Inspire Forward Solutions Pty Ltd will notify the appropriate authorities and the Client.
Limitation of Liability
In case of any infringement of privacy laws, Inspire Forward Solutions Pty Ltd’s liability is limited to the amount paid by the Client for services rendered. Inspire Forward Solutions Pty Ltd is not liable for any indirect or special damages. The Client’s exclusive remedy is limited to the total amount paid to Inspire Forward Solutions Pty Ltd for all services rendered up to the termination date.
Record Retention
Inspire Forward Solutions Pty Ltd will maintain records for a minimum of 2 years in their chosen format, subject to program existence and subscription status.
Termination
Either party may terminate the agreement before the program is accessed. Once accessed, the full course fee is payable.
Entire Agreement
This agreement represents the complete understanding between Inspire Forward Solutions Pty Ltd and the Client, superseding all prior agreements. Any changes must be made in writing and signed by both parties.
Dispute Resolution
In case of disputes, both parties agree to mediate for up to 30 business days. If mediation fails, the prevailing party in legal action will be entitled to recover attorney’s fees and court costs.
Severability
If any part of this agreement is deemed invalid, the rest of the agreement remains enforceable. If limiting an invalid provision makes it enforceable, it will be so limited.
Waiver
Failure to enforce any provision of this agreement does not waive the right to enforce it later.
Applicable Law
This agreement is governed by the laws of Australia and the State of Queensland.
Binding Effect
This agreement is binding upon both parties and their successors.
By signing this agreement, the Client accepts the terms and conditions contained herein.
